A. New Accounts

In order to detect any of the Red Flags identified above associated with the opening of a new account, Utility personnel will take the following steps to obtain and verify the identity of the person opening the account:

Detect.

1. Require certain identifying information such as name, date of birth, residential or business address, principal place of business for an entity, driver's license or other identification;

2. Verify the customer's identity (for instance, review a driver's license or other identification card);

3. Review documentation showing the existence of a business entity;

4. Request additional documentation to establish identity; and

5. Independently contact the customer or business.